Most customers believe that staying in the industry for a long while means better service, more reliable and more professional. For Oasis, however, this is not what we've believed in. Our mantra is that longevity should be coupled with credibility, reliability and leading the industry with gold standards. We always innovate our aircon services and make sure to employ highly skilled and experienced technicians.
Customer feedback and satisfaction is always important to any business, and Oasis is no exception to that. Our customers play an important role in our identity and our services. Through their feedback, we are able to know what works well for them and gives us big room to improve our services such as our well-designed gas top up aircon service. For instance, We've created this article about 8 misconceptions regarding topping up aircon gas based from our customers. Valuing customer feedback also shows you value them, and this is vital in improving customer retention and working relationships.
We are aware of all the potential dangers in doing our services. We believe that even with the most technical and skilled professionals doing the job, accidents may still happen. To ensure that both our workers and customers are safety, we are always backed with public insurance and worker compensation. Additionally, all of our service come with 30-day warranty. If top up gas aircon poses some problem, or if leaking occurred within the 30 days after our service, we are happy to go back and make sure the issue is fixed completely.
Oasis has been my office's trusted aircon partner for over 3 years. They're reliable and efficient, and my aircon has never given me problems! I trust them to continue maintaining my aircons in pristine condition.
My aircon was blowing out hot air, and my family was worried we had to sleep without aircon! Good thing Oasis fixed our aircon on the same day, and now the air is crisp and cool. I'll definitely call them again!
My parents' apartment has 5 aircons that haven't been cleaned in years, and the rooms smell all musty! After a cleaning service by Oasis, the air is again fresh, the aircons are cooler than ever before, and they look brand new!